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WE WILL BE CLOSED BETWEEN DEC. 22ND - JAN. 8TH. ALL ORDERS PLACED DURING THIS TIME WILL SHIP ON JAN. 9TH.

Faq

Thank you for your interest, please e-mail us at hello@peppernorth.com with a brief summary of what you would like to do.

All of our sauces are packaged with a 2 year shelf life. We guarantee that any product we ship out will have a minimum remaining shelf life of 365 days.


Please understand that every person has their own unique heat tolerance. We know that some customers expect all of our hot sauces to be face-melting and hallucination inducing, however that is not what we are all about. All of our sauces have their own unique heat level and we have had them all scoville tested and have also assigned them a rating out of 10 which can both be viewed on the product pages. If you have a legitimate issue with the heat level of one of our sauces, feel free to reach out to us. We understand that not every product will be a perfect fit for every customer, however after many years on the market we believe we have a solid product line.

With the exception of our Blueberry Plague hot sauce (which contains honey), all of our products are vegan friendly.
You can view our Store Locator to find a retailer near you here.
We make every possible effort to ensure that you will receive your order in a timely manner. Most online orders ship within 1-3 business days, however during peak times this may increase to 3-5 business days. Transit time will vary depending on the shipping method you select during checkout and your distance from Oshawa, Ontario, Canada. In general we ship orders out on Monday & Thursday each week.

Our products do not contain any gluten but are not certified gluten-free at this time.

Canada is a huge country, and we understand that shipping rates can be cumbersome. We do offer competitive shipping rates, and also pass our volume discounts on to the customer. Our shipping rates are instantly pulled from Canada Post in real-time, so what you pay is exactly what we pay. We do offer free shipping on all Canadian orders over $50.00.
No, unfortunately at this time we are not offering local pickups.
We currently ship to any address in Canada and the United States.
The fastest way to reach us is by e-mail at hello@peppernorth.com. You can also fill out our Contact form.
Yes, through partnerships with local farmers and suppliers, we source all of our ingredients including our hot peppers within Canada. Our sauces are also produced and bottled in Ontario, Canada.


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